
Paws and People Consultancy Ltd was founded in 2025 by Steve Goward, who aimed to make a significant impact on animal welfare solutions for both dogs and the people in the shelter community. With extensive experience in dog shelter support, Steve has worked with various organizations worldwide and has witnessed the challenges these shelte
Paws and People Consultancy Ltd was founded in 2025 by Steve Goward, who aimed to make a significant impact on animal welfare solutions for both dogs and the people in the shelter community. With extensive experience in dog shelter support, Steve has worked with various organizations worldwide and has witnessed the challenges these shelters face, particularly concerning staff development and the necessity for effective volunteer training. His commitment to promoting best practices in dog behaviour has led him to collaborate with numerous organizations globally, all in an effort to enhance welfare for dogs.

Paws and People Consultancy is committed to enhancing dog shelter support through practical and achievable animal welfare solutions. We emphasize the importance of staff development and volunteer training to promote safe and ethical practices in dog behaviour.

Our team, which includes myself, the dogs, staff, volunteers, and leadership teams in your organisation, and is dedicated to creating animal welfare solutions that lead to a brighter future for the dogs in our care. At Paws and People consultancy, we emphasize providing effective dog shelter support by collaborating and sharing our expert
Our team, which includes myself, the dogs, staff, volunteers, and leadership teams in your organisation, and is dedicated to creating animal welfare solutions that lead to a brighter future for the dogs in our care. At Paws and People consultancy, we emphasize providing effective dog shelter support by collaborating and sharing our expertise across various networks of shelters. This strategy not only enhances dog behaviour understanding but also promotes staff development and volunteer training, benefiting everyone involved in our mission.

When I visit a new organisation, my goal is to understand how it functions on a day-to-day basis. I prefer to observe, listen, and immerse myself in the environment, whether that's a shelter setting or another area of the organisation's work. By working alongside staff and volunteers, I can assess how everyday activities influence animal welfare, team wellbeing, and operational safety, particularly where routine processes may create stress, conflict, or other challenges. I use a shelter assessment that I developed to help identify areas to focus on. Having a baseline assessment helps track improvements once changes have been made.

Identifying priority concerns is only the first step. Meaningful change comes from developing practical actions and testing new ways of carrying out everyday tasks. Even small adjustments can reduce conflict, minimise noise, and improve the overall welfare of animals and people within the shelter.
Using the P&PC shelter assessment tool the action plans that are put in place can be reviewed and adapted as the tool reveals whether things are improving, staying the same or getting worse.
Paws and People Consultancy Ltd was founded in 2025 by Steve Goward, who aimed to make a significant impact on animal welfare solutions for both dogs and the people in the shelter community. After 25 years of working at Dogs Trust, the UK's largest dog welfare charity and with extensive experience in dog shelter support, Steve has worked with organizations worldwide and has witnessed the challenges these shelters face, particularly concerning staff development and the necessity for effective volunteer training. His commitment to promoting best practices in dog behaviour has led him to collaborate with numerous organizations globally, all in an effort to enhance welfare for dogs.